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How to dispute a toll notice in Australia

Disputing a toll notice has two stages. First, raise it with the toll operator (such as Linkt/Transurban or EastLink) — query the trip, the charge or the admin fee, and if you weren’t the driver you can submit a statutory declaration. If it has gone unpaid and become a penalty notice, you deal with the state revenue body instead. It’s free to query.

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By the numbers

46 million
toll notices were issued in NSW in 2024–25, carrying $618 million in administration fees.

Two stages: operator first, then the state body

While it’s still a toll notice or invoice from the operator (Linkt/Transurban, EastLink and others), you deal directly with that operator about the trip, the charge or the admin fee.

If it goes unpaid and is referred on as a penalty notice, it becomes a fine handled by the state revenue body — at that point you follow that body’s review process, not the operator’s.

Common reasons people query a toll notice

Whether any apply depends on your situation:

How to dispute with the operator

Contact the operator named on your notice through their query or dispute process, quote the notice number, and attach anything that supports you. If you weren’t driving, ask about their statutory-declaration process and any deadline (some operators require it within about 30 days).

What to put in your letter

A clear toll dispute identifies the notice, states the reason plainly, refers to your evidence, and makes a specific request. Fight My Fine drafts that for you from a few plain-English questions, as an editable Word document you send to the operator or the state body yourself.

Frequently asked questions

How do I dispute a toll notice in Australia?

In two stages. First raise it with the toll operator (Linkt/Transurban, EastLink and others) about the trip, charge or admin fee — submitting a statutory declaration if you weren’t the driver. If it has become a penalty notice for non-payment, you deal with the state revenue body instead.

Can I dispute the toll admin fee?

Yes — the administration fee added when a toll goes unpaid is a common thing people query with the operator. Acting quickly, before fees stack up, gives you the best position.

What if I wasn’t the driver?

Most operators let you submit a statutory declaration naming the actual driver, often within about 30 days of the notice. Check the deadline on your specific notice.

What does Fight My Fine cost?

From $10.50 — 10% of your fine, GST included, with a $10.50 minimum and a $49.50 cap. There is a free case-strength check before you pay.

Start your toll dispute letter →Free case-strength check first — if your grounds are weak, we'll tell you

Fight My Fine is a self-help tool, not a law firm, and this page is general information, not legal advice. You are the author and sender of every letter. The issuing authority makes the final decision on any review. For serious matters or court, speak with a qualified lawyer or a free service such as LawAccess NSW.