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How to dispute a toll notice in NSW

In NSW, a toll notice starts with the operator (such as Linkt). Query the trip or charge with them first, and submit a statutory declaration if you weren’t the driver. If it goes unpaid and becomes a fine, it’s handled by Revenue NSW. Since January 2026, unresolved operator complaints can also go to the new NSW Tollway Ombudsman — and since July 2026, NSW has scrapped toll notice administration fees and temporarily cut the weekly toll cap to $50.

Every letter is structured around the exact grounds the reviewing officer looks for, tailored to your offence and circumstances, and written as an editable Word document you review and send yourself.

Got a fine? Check your dispute strength here.Free case-strength check first. If your grounds are weak, we'll tell you. $10 for parking and toll, $15 for all other fines.

By the numbers

46 million
toll notices were issued in NSW in 2024–25, carrying $618 million in administration fees — before those fees were scrapped.
Admin fees scrapped
NSW toll notice administration fees (up to $20 — often more than the toll itself) were removed from July 2026, saving at least $10 a notice. Fees still apply to notices issued before then.
$50-a-week cap
The weekly toll cap was temporarily cut from $60 to $50 for 12 months from 6 July 2026 — worth checking if your toll costs are high.

Stage 1 — query the operator

While it’s a toll notice from the operator (e.g. Linkt) or NSW Motorways, deal with them directly — dispute the trip or the charge, and submit a statutory declaration if you weren’t the driver. Note: from July 2026 NSW toll notices no longer carry an administration fee (this was scrapped as part of the state's toll reforms), so there's nothing to query on that front for a new notice — only older notices issued before the change may still show one.

Stage 2 — if it becomes a Revenue NSW fine

If a final toll notice goes unpaid, the debt can be referred to Revenue NSW and issued as a fine. From there you deal with Revenue NSW — you can request a review, ask about a payment plan, or check eligibility for a Work and Development Order.

Help that’s specific to NSW

Since 5 January 2026, NSW toll customers can take unresolved complaints about toll operators to the independent NSW Tollway Ombudsman for free. NSW also runs a weekly toll cap (the Toll Relief scheme), temporarily reduced from $60 to $50 for 12 months from 6 July 2026, that rebates eligible personal toll spend above that threshold — worth checking if your costs are high. And as of July 2026, toll notice administration fees have been scrapped entirely, so a notice issued from that date on shouldn't include one.

What to put in your letter

A clear letter identifies the fine, states the reason plainly, refers to your evidence, and makes a specific request. Fight My Fine's tool is for this stage — once your toll debt has become a fine from Revenue NSW, not the earlier query to the operator. From a few plain-English questions we draft that as an editable Word document you send to Revenue NSW yourself. The first query to the operator (e.g. Linkt) is one you write and send directly.

Frequently asked questions

How do I dispute a toll notice in NSW?

Start with the operator (e.g. Linkt) about the trip or charge, and submit a statutory declaration if you weren’t the driver. If the notice goes unpaid and becomes a fine, you deal with Revenue NSW, where you can request a review or a payment plan.

Is there an ombudsman for NSW toll complaints?

Yes. Since 5 January 2026, the independent NSW Tollway Ombudsman handles unresolved complaints about NSW toll operators and toll service providers, for free.

Do NSW toll notices still carry an administration fee?

No — the NSW Government scrapped toll notice administration fees (previously $10 for a first notice, up to $20 for a second) from July 2026. Fees still apply to notices issued before that date, but new notices should no longer carry one.

Can I get help with high toll costs in NSW?

NSW's weekly toll cap (Toll Relief) was temporarily reduced from $60 to $50 for 12 months from 6 July 2026, rebating eligible personal toll spend above that threshold. It's separate from disputing a notice but worth checking if your costs are high.

What does Fight My Fine cost?

Flat pricing: $10 for a parking or toll-notice letter, $15 for all other fines. If we rate your grounds strong and the fine is still not overturned, we refund your fee in full. There is a free case-strength check before you pay.

Got a toll fine? Check your dispute strength →Free case-strength check first. If your grounds are weak, we'll tell you.

Fight My Fine is a self-help tool, not a law firm, and this page is general information, not legal advice. You are the author and sender of every letter. The issuing authority makes the final decision on any review. For serious matters or court, speak with a qualified lawyer or a free service such as LawAccess NSW.