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How to dispute a toll notice in Queensland

In Queensland, toll notices come from Linkt (Transurban Queensland). Query the trip, charge or admin fee with Linkt first; a statutory declaration (if you weren’t the driver) is usually required within about 30 days. Unresolved complaints can go to the Tolling Customer Ombudsman. It’s free to query.

Check your fine in minutes →Free case-strength check first — if your grounds are weak, we'll tell you · letters from $10.50, capped at $49.50

By the numbers

46 million
toll notices were issued in NSW in 2024–25, carrying $618 million in administration fees.

Query Linkt first

Deal directly with Linkt about the trip, the charge or the admin fee on your toll notice. If you weren’t the driver, submit a statutory declaration — for Queensland this is usually required within about 30 days of the notice.

Common reasons people query a toll notice

Whether any apply depends on your situation:

If it isn’t resolved

If Linkt’s response doesn’t resolve it, unresolved Queensland toll complaints can be escalated to the Tolling Customer Ombudsman, and to the Queensland Department of Transport and Main Roads.

What to put in your letter

Fight My Fine drafts your query from a few plain-English questions — as an editable Word document you send to Linkt yourself.

Frequently asked questions

Who do I dispute a Queensland toll notice with?

Linkt (Transurban Queensland) first — about the trip, charge or admin fee. Unresolved complaints can go to the Tolling Customer Ombudsman.

How long do I have to say I wasn’t the driver?

For Queensland toll notices a statutory declaration is usually required within about 30 days of the notice. Check your specific notice.

Can I dispute the admin fee?

Yes — the administration fee added when a toll goes unpaid is a common query. Acting quickly helps.

What does Fight My Fine cost?

From $10.50 — 10% of your fine, with a $10.50 minimum and a $49.50 cap. There is a free case-strength check before you pay.

Start your toll dispute letter →Free case-strength check first — if your grounds are weak, we'll tell you

Fight My Fine is a self-help tool, not a law firm, and this page is general information, not legal advice. You are the author and sender of every letter. The issuing authority makes the final decision on any review. For serious matters or court, speak with a qualified lawyer or a free service such as LawAccess NSW.